Information Technology Services

The department consists of a Director, two Developers, an IT Supervisor, two Technicians, and a Network/System Administrator. The Director coordinates, supervises, and manages the technology and communication support efforts for all departments of the municipality. As an integral member of the Town's management team, the Director provides technical planning, budgeting, and direction on all aspects of technology, communication, and security issues. The Director reports to the Assistant Town Manager.

The department directly oversees the network infrastructure which consists of various network switches and routers interconnected via a fiber backbone. We also manage the telephone system that services Town Hall and all other locations.

The Information Services Department maintains over 400 secure networked computers in nineteen different locations. This includes setup, periodic upgrades, troubleshooting, and security updates. Other responsibilities include:

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  Maintaining a comprehensive inventory of equipment.
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  Maintenance and organization of shared files.
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  Performing hardware and software instructions for staff.

Internet and web security are very important to us. If you notice suspicious emails or anything else regarding our two main domains, townofsmyrna.org and townofsmyrna-tn.gov, please let us know.

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  security@townofsmyrna.org
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  Free Security Awareness Training For All Residents

Smyrna uses standard email protocols to ensure that legitimate emails are properly delivered (both incoming and outgoing) and that inappropriate emails are rejected.

If you experience any issues with email delivery, feel free to contact us:

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  computer.support@townofsmyrna.org