Smyrna Utilities
Water • Sewer • Natural Gas • Customer Service
Call 811 before you dig
Online Utility Service Applications
Applications for service can now be submitted online. Choose the option that best applies to you.
Transfer Existing Service
Moving within Smyrna? Transfer your current utilities service.
Transfer ServiceOur Mission to Our Customers
- To provide an adequate supply of safe water and treatment of sanitary sewer as regulated by TDEC and EPA.
- To supply natural gas as regulated by the Tennessee Public Utility Commission, DOT, and the Office of Pipeline Safety.
- To provide customer service in a timely and courteous manner.
- To provide accurate and timely billing.
- To adjust rates as necessary to ensure revenues offset expenditures.
- To plan for future growth and utility infrastructure.
- To provide contingency and emergency plans so that when you call 911 a service technician will be dispatched.
Natural Gas Safety – Remember
- Natural gas is colorless, odorless, and non-toxic. An odorant with a “rotten eggs” smell is added for your protection.
- If you smell natural gas, leave the premises or area immediately.
- Do not operate any electrical switches or other spark producers.
- During business hours (Mon–Fri, 8:00–4:30) call: 615-355-5742
- After hours and weekends, call: 615-459-6644 or 911, and a service technician will be dispatched.
Project Assistance
Giving those in our community in need a hand up with their utility bills. Add $1.00 to your monthly utility bill — just ask a Smyrna Utility Representative how to help.
Let’s pull together to help our neighbors in need.
